We value our customers and are committed to providing quality support when things don’t go as planned. Gamestop returns are simple and free. Start your return online, in store, or Call 1-800-883-8895 MON-SAT: 8 AM – 10 PM CT; SUN: 8 AM – 8 PM CT.
- Unopened products or opened accessories may be returned within 30 days.
- Apparel can be returned unworn with tags within 30 days.
- Defective products may be exchanged for the same item within 30 days.
- Pre-Owned Merchandise can be returned for any reason within 7 days.
- Digital content, Gift Cards and POSA cards are not eligible for return.
- Products purchased while on sale or through special promotions may be subject to additional restrictions.