Returns
We value our customers and are committed to providing quality support when things don’t go as planned. Gamestop returns are simple and free. Start your return online, in store, or Call 1-800-883-8895 MON-SAT: 8 AM – 10 PM CT; SUN: 8 AM – 8 PM CT.
  • Unopened products or opened accessories may be returned within 30 days.
  • Apparel can be returned unworn with tags within 30 days.
  • Defective products may be exchanged for the same item within 30 days.
  • Pre-Owned Merchandise can be returned for any reason within 7 days.
  • Digital content, Gift Cards and POSA cards are not eligible for return.
  • Products purchased while on sale or through special promotions may be subject to additional restrictions.
I've made order. What now?

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